NBCM Technical Project Manager

Nokia Network Build Control Management (NBCM) service provides an innovative solution to manage fixed broadband network build and operation as a Professional Service. Such Professional Service comes with a combination of a centralized database, automated workflow tools, M2M and Nokia’s global expertise in FTTx network roll out. To extend the activity, during pre-sales process, NBCM P&T Expert will meet the customer to understand his business needs, will run convincing customer presentation / demo and will set cost notes with Business Development and will support until deal signature. Then, for each new project assigned, the NBCM P&T Expert has the charge of meeting the customer, and set up a process regarding the current NBCM resources knowledge and tool suite. When the process is set, he will build the database architecture, will administrate the tools for customer specifics, will run a small-scale trial with local team and train the resources on the new project and follow the further development.

[Job offer number: 18000002ZZ]

NBCM TPM will have the following tasks.

Customer requirements & solution design (travel expected)

  • Travel to the customer location to learn about the process and data interaction possibilities with regards to Customer Information Systems (restAPI, xml, csv, M2M, webservices…)
  • When delivery comes, to prepare, lead meetings with international stakeholders (customer, local delivery team, subcontractors, partners)
  • Manage customer expectations, propose innovative solutions regarding the company current processes
  • Make continuous service optimization proposal to the customer (NBCM sales spreading)

Tool development & integration

  • Assess the delivery team on the current process & tools set in place
  • Define the activity process and select the best tooling & management system for the customer & delivery team (cost, quality, time)
  • Configuration & development of the NBCM tools set based on the requirements
  • Create reporting facility for the customer when creating the process
  • Validate with customer process / kpi / reporting design

When specific tool improvement is needed:

  • provide technical specification (through Jira ticketing system)
  • manage end-to-end construction with international development teams
  • control the code (eg. VBA, Java script) before integration
  • Coordinate the activity schedule regarding available resources and project improvement needed
  • Manage the discussion between customer + program needs and technical requirements
  • Keep the process architecture as easiest as possible for the delivery team
  • Adapt the process design with the changes done during the project delivery.

NBCM Community support

  • NBCM TPM will exchange regularly with Project NBCM Process Engineer he trained to get back good practices from projects and cross-fertilize
  • As NBCM SLC (Service Life Cycle) is continuously evolving, NBCM will take part to new NBCM features definition
  • Qualify/define the NBCM technical improvement needed for the future projects
  • Report project delivery to the management
  • Make continuous service optimization proposal to the management (NBCM improvement)
  • Frequently ask new ideas and other way of doing the work with the other NBCM Project Managers

NOTE: 12 to 18 months on-the-job training is required to become autonomous on systems and travels.

Qualifications:

    For this activity, the process designer is:

    • Creative
    • Pushy
    • Hard working
    • Customer facing
    • Multi-task (adaptive)
    • Needed knowledge in databases (SQL, MariaDB), telecommunications and optic fiber rollout deployment more precisely (GIS, AMS, ticketing/ordering systems knowledge).
    • Expertise in scripting, coding (VBA, Imacro, AutoIT, HTML/PHP, Java, Powershell)
    • Good knowledge in systems and networks elements and proven track on M2M and webservices
    • Knowledge in sales activities, pricing, cost & margin.
    • Knowledge in Nokia-ALU processes would be a plus.
 
 

Workplace: Bydgoszcz

If you are interested in this job offer, send your CV in English to: recruitment.bydgoszcz@nokia.com

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Our promises:

  • Working in a high-tech environment and with technologies of the future
  • Being part of a stable organization and a strategic site for the company
  • Getting a competitive compensation and benefit package with private medical care, additional life insurance, social fund benefits
  • Getting trained and having learning and development opportunities
  • Joining the company for a career not just for a job!

Benefits:

    • competitive salary + bonuses
    • medical care for you and your family
    • flexible working time
    • teleworking
    • additional life insurance
    • social fund
    • sports card
    • lunch card
    • and more