Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

As Nokia’s growth engine, in Cloud and Network Services (CNS) we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Within, CNS Operations Supply chain organization, we have a position for the role of Business Process and Transformation Manager under the unit of Industrialization and Supply Readiness (ISR). The ISR organization is responsible for enablement readiness for offering and ordering of CNS SW, HW, Care and Services, and for ensuring that end-to-end supply chain is in place throughout the product life cycles.  The key functional areas are – Portfolio Industrialization managing the orderability setup and offering/ordering configurator tools, Supply Chain Readiness managing the supply delivery capability setup and processes, Trade and ECC support management, Business Process and Transformation Management, and BU Practice & Performance Management.
As Business Process Transformation Manager, you will be responsible to lead project plans, define and document required processes and updates to the process, and drive the concept work with definition of requirements across the Supply Chain organization. Currently we are looking for a lead for Software-as-a-Service (SaaS) business model capability setup and process transformation for the CNS supply chain Offer to Cash value chain.

What you will learn and contribute to

Are you passionate about solving problems?

As part of our team, you will:

  • You will work with leaders and cross-functional teams in CNS organization, participating in CNS level transformation projects, bringing Supply Chain requirements to the projects, and planning and implementing the changes in Supply Chain
  • You will maintain effective stakeholder communication and engagement towards the projects and Supply Chain interfaces throughout the project
  • You understand existing Supply Chain processes to be able to review the existing processes, resources, and systems to propose and lead improvements
  • As Business Process Transformation Manager for SaaS business model, you will participate in defining and implementing a new delivery model for CNS. You will be responsible to define, update and manage L3 and L4 processes affecting SaaS Supply chain processes
  • You will work closely with SaaS Business Operations, Business Units, Finance & Control, Global Trade Management, and Process Organizations, analyzing requirements and options for a compliant End-to-End Supply Chain process for SaaS for current, interim, and future processes and tools
  • You will be responsible for capability setup, knowledge transfer to the SaaS implementation teams within the Supply Chain and successful implementation for all SaaS enabled CNS products to ensure successful execution of Offer to Cash for CNS SaaS customer opportunities

Your skills and experience

You have:

  • Project & Stake holder Management
  • Process & Transformation Management
  • Worked with or have ERP system knowledge (SAP)
  • Supply Chain experience in similar roles minimum of 3 years

It would be nice if you also had:

  • SaaS experience
  • Offer to Cash process knowledge
  • End-to-End supply chain process awareness
  • Nokia Create process / Product Life Cycle Management knowledge
  • Product Master Data management experience

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia is committed to inclusion and is an equal opportunity employer (Nokia closing text below should not be edited, nor should additional content be entered after it, remove the observation once having finalized the job description) Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.


Please be informed that we reserve ourselves the right to contact only with selected candidates.

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Business Process and Transformation Manager

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